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At BusRent.lv, we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and protect your information when you visit our website or use our services.

Who We Are

BusRent.lv is a provider of passenger and freight transportation, as well as trailer rental services.

What Data We Collect

We may collect the following personal data:

  • Full name, email address, phone number

  • Booking details (e.g., travel dates, number of passengers, pickup/delivery info)

  • Payment data (when applicable)

  • Technical data: IP address, browser type, cookies, usage data

How We Use Your Data

We process your data to:

  • Respond to inquiries and manage bookings

  • Provide and manage transport or rental services

  • Ensure legal and financial compliance (invoicing, recordkeeping)

  • Improve our services and website experience

  • Send service-related messages or updates

Legal Basis for Processing

We process your data based on:

  • Consent – for inquiries, newsletter subscriptions, cookie preferences

  • Contract – when processing bookings or service agreements

  • Legal obligations – accounting, taxes, government reporting

  • Legitimate interest – service improvement, fraud prevention

Data Retention

Your data is stored only for as long as necessary:

  • Booking data: up to 5 years

  • Inquiries: up to 1 year

  • Cookie/analytics data: as per cookie policy

Data Sharing

We do not sell your personal data. Your information may be shared with:

  • Authorized employees or subcontractors

  • IT and hosting service providers

  • Legal authorities if required by law

Your Rights

According to the GDPR, you have the right to:

  • Access your personal data

  • Correct or delete your data

  • Withdraw consent

  • Restrict or object to processing

  • File a complaint with the Data State Inspectorate (Datu valsts inspekcija) in Latvia

Cookies

Our website uses cookies to enhance user experience and analyze traffic. You can find more details in our [Cookies Policy].

Security Measures

We implement industry-standard security measures to protect your personal data from unauthorized access or misuse.

Policy Changes

This policy may be updated from time to time. The most recent version will always be available on our website.

Contact

For questions about this policy or your data, contact us:
📧 Email: info@busrent.lv
📞 Phone: +371 29256922